Archive for category: Health & Emergencies

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Council Service Emergencies

In a genuine emergency please always call 999.

It is an emergency when:

  • a crime is being committed.
  • there is a risk of injury.
  • there is a risk of serious damage to property.

If the emergency services are not required the town council will deal with emergencies that are related to their areas of responsibility, which can be checked here.

During the town council’s opening hours please call 01235 522642 or email enquiries@abingdon.gov.uk – clearly indicating in the email heading the urgency of your request and the issue, and out of hours please use the emergency number which is 01235 524886.

The Vale of White Horse District Council and Oxfordshire County Council will also have emergency numbers for various services published on their website.

Non-emergencies – 101

Use this number to report a non-emergency crime or to give information to Thames Valley Police.

Flooding

Flood Defences, Flood Warnings and Flood Emergencies are co-ordinated by the Environment Agency.

For more information and the opportunity to register for Flood Warnings, click here.

The Environment Agency are responsible for the management of classified main rivers and this includes the Ock as well as the Thames.

There are several volunteer Flood Action Groups in Abingdon-on-Thames. Such groups are advised to register with the District Council so that enquiries from members of the public can be forwarded to the group.

Gocompare, have put together a guide to preparing for a flood and protecting your property – https://www.gocompare.com/home-insurance/limiting-flood-risk-and-damage/

In extreme conditions you won’t be able to stop flood water, and you should always put personal safety above attempts to protect property and possessions. Despite this, there are steps that you can take to keep water out, to buy yourself time to preserve property and possessions, and to limit the damage that flood water does.

Fire & Rescue

Oxfordshire Fire & Rescue Service – call 999 in an emergency.

The Oxfordshire Fire & Rescue Service is run by Oxfordshire County Council and provides the following services:

  • Fire & Rescue Service
  • Crime & Prevention
  • Emergency Planning
  • Road Safety

Further information can be found for all the above services on http://www.oxfordshire.gov.uk/cms/public-site/fire-and-public-safety

Thames Valley Police

Non-emergencies 101

  • Use this number to report a non-emergency crime or to give information to Thames Valley Police. Call 999 in an emergency.
  • Call 0044 1865 841148 to contact Thames Valley Police from outside of the United Kingdom.

If you prefer, use the non-emergency reporting form for non-emergency crimes or incidents.

In an emergency 999

Use this number to report emergencies. Always call 999 in an emergency.

It is an emergency when:

  • a crime is being committed.
  • there is a risk of injury.
  • there is a risk of serious damage to property.

Textphone users 18000

  • This number enables deaf, hard-of-hearing and speech-impaired people to contact the emergency services using a textphone.
  • How to use Text Relay, the UK’s text to voice relay service.
  • Deaf, hard of hearing and speech-impaired people can register to use the RNID emergency SMS service to make emergency contact by text message (SMS) to the police.

The neighbourhood policing team produce a monthly report for each town and village and also have useful social media which covers Abingdon.

Hospitals, Health Centres & Dental Care

In an emergency dial 999 and for medical advice dial 111

Abingdon Community Hospital, Marcham Road OX14 1AG includes Minor Injuries Unit – see advice sheet below about using the MIU. Care for the staff who care for you with only essential appointments then respecting social distance, mask and any other current guidance. No medical services are open to walk in enquiries.

Health Centres

Long Furlong Medical Centre, Lloyd Close 01235 522 379

Malthouse Surgery, The Charter 0844 477 3300

Marcham Road Family Health Centre, Marcham Road 01235 522 602

The Abingdon Surgery, 65 Stert Street 01235 523 126

Dental Practices

Abbey Orthodontic Practice 0203 514 1518 ext: 38510 11 Ock St

Bath Street Dentist www.bathstreetdentist.co.uk

Ken Stalker www.bigsmile.co.uk

Ock Street Dental Practice www.ockstreet.co.uk

Peachcroft Dental Practice OX14 2NA -01235 537 545

Saint Helens Dental Practice www.abingdondentalcare.co.uk

Emergency Treatments

Accident & Emergency – call 999.

Urgent Medical Advice – call 111

Minor Injury Units and First Aid Units – are for injuries, such as deep cuts, eye injuries, broken bones, severe sprains, minor head injury, minor burns and scalds. For more details on these services see Minor Injuries Unit / First Aid Units.

Urgent dental services

For patients without a regular dentist who have a dental emergency during practice opening hours, please contact the NHS Oxfordshire Dental Helpline for details of NHS dental practices offering emergency appointments: telephone 01865 337267, 08000 113 824 or email dental@oxfordhealth.nhs.uk

Eye Emergencies                                                                  

8am and 6pm (last appointment at 5pm) Monday to Friday- during the weekend an emergency clinic is held from 8.30am to 4pm on both days. Look at the NHS 111 or phone them for advice and a route to an emergency appointment, do not simply turn up. The Oxford emergency department operates a booking system whereby patients are assessed either by phone or in person and offered an appointment.

See www.oxfordeyehospital.nhs.uk/about/eyeemergencies.asp

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