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Coronavirus Update

This webpage

This information forms part of the Town Council's dedicated webpage on the coronavirus. It should not be used as a substitute for government advice. This is a fast-moving situation and we will be updating the webpage regularly.

Our services

The Museum, Mousehole Cafe, Abbey Cinema and Guildhall are now temporarily closed in line with government advice on social distancing.

The town council offices in Roysse Court will be closed to the public from 5pm 20th March 2020. However you can still contact us at or by calling 01235 522642.

Normal office hours remain Monday-Friday 9am-5pm. 

Useful external website links and information


Public Health England has also produced a range of material to support the Stay Home, Save Lives' campaign which is free to download and use

Vale of White Horse District Council:

Oxfordshire County Council:


Information of what to do if coronavirus affects your work, benefits or travel can be found on the Citizens Advice Bureau website:

A website put together by Healthy Abingdon to assist:

Helping others

On 26 March, the government produced information on how to help people safely

Local Support Groups/Advice

A local support group has been set up via Facebook called Abingdon Corona Virus Community Response to organise a network of area contacts to help vulnerable people with shopping, picking up prescriptions etc.

The group says:

“If you need any support (food/medicine/friendly chat/dog walking/info/ etc) or would like to kindly volunteer your support please email:

NOTE: Please don’t send support requests or offers via PM on Facebook as the organisers cannot keep up with the volume of messages. Please use the email above to ensure your request or offer will be recorded and responded to effectively.’’

A website has also been created to provide information about all the support available within the Abingdon community during the Coronavirus outbreak. This can be found at

A new website has also been launched by Oxfordshire Community Voluntary Action (OCVA) called Oxfordshire All In  to support groups across the county helping people in response to Covid-19.

You can also help to slow the spread of #COVID19 and identify at risk cases sooner by self-reporting your symptoms daily, even if you feel well.
Download the app here:

Volunteering with the NHS

NHS England has launched a national volunteer initiative 

Red Cross volunteering

The British Red Cross has a number of volunteer schemes to help communities in emergency situations

Age UK Oxfordshire – advice, information and support for older people

AgeUK Oxfordshire, has launched a new, free of charge telephone support service offering advice and assistance to older people concerned during this time. For more information visit

MIND – advice, information and support for your wellbeing

You might be worried about coronavirus and how it could affect your life. This may include being asked to stay at home or avoid other people.  This might feel difficult or stressful. But there are lots of things you can try that could help your wellbeing.  For advice, information and support, visit:

Oxfordshire Association for the Blind (OAB) – advice, information and support for anyone with a visual impairment

OAB are not running any face to face services and their resource centre is closed.  They will be providing telephone and email support for anyone who has a visual impairment, providing a listening ear and trying to help with any solutions at this time.

Contact details: Tel: 01865 725595 / 07936 341444

Thames Water 

Thames Water run a priority service for people in vulnerable circumstances and a flexible payment scheme during this difficult time, which you can find here:


Useful links during the School Closures: This educational website offers free subscriptions during the school closure period.

Supermarket Hours:

TESCO: All Tesco stores (except Express stores) will be prioritising the elderly and most vulnerable for one hour between 9am and 10am every Monday, Wednesday and Friday.

WAITROSE: From Friday 20 March, the first opening hour in our supermarkets will be dedicated to our elderly and vulnerable shoppers, as well as those who look after them.

This information forms part of the Town Council's dedicated webpage on the coronavirus. It should not be used as a substitute for government advice. This is a fast-moving situation and we will be updating the webpage regularly.



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